Privacy Policy
This Privacy Policy explains how Zorameno, operated by YELLOW CORAL LTD, collects, uses, and protects personal information when you visit zorameno.shop or place an order with us. It applies to customers in the United States, Europe, and other regions where our store is accessible.
What information we collect
We collect personal information in three main ways: what you provide directly, what is generated during transactions, and what is recorded automatically when you browse our site.
Information you give us. When you place an order, contact our support team, or subscribe to our updates, you may provide your name, email address, phone number, billing address, shipping address, and any details you include in messages or forms.
Transaction information. When you complete a purchase, we receive details about the items ordered, order amount, payment status, shipping confirmation, and any return or refund records. Full card numbers and security codes are processed by our payment provider, not stored by us.
Automatically collected data. When you browse zorameno.shop, we may record your IP address, device type, browser type, pages viewed, referring site, search terms, cart interactions, and checkout activity. This data is generated by the Shopify platform and any apps installed on our store.
How we use your information
We use your personal information for the following purposes:
- Processing your orders, arranging delivery, and handling returns or refunds
- Providing customer support and responding to inquiries
- Maintaining and securing our online store
- Preventing fraud and protecting account integrity
- Understanding how customers interact with our site so we can improve the shopping experience
- Sending marketing communications where you have opted in
- Complying with applicable legal obligations
Order fulfillment and fraud prevention are necessary for the service you request. Analytics, personalization, and marketing are optional uses that depend on your consent or preferences.
Who we share information with
We share personal information only as needed to operate our store, fulfill your orders, or comply with the law. This may include:
- Shopify, our e-commerce platform, which hosts our store and processes transactions. Shopify handles personal data under its own terms. You can review how Shopify processes consumer data at Shopify Consumer Privacy Policy.
- Payment and shipping service providers involved in completing your order.
- Customer support or technical service providers that help us maintain the store.
We may also disclose information if required by law, to protect our legal rights, or in connection with a business transfer such as a merger or acquisition.
We do not sell your personal information. We do not confirm whether we share data for cross-context behavioral advertising because the specific apps and tools installed on this store have not been disclosed to us for this policy.
Cookies and tracking technologies
Cookies are small files stored on your device that help our website function, remember your preferences, and understand how visitors use the site. We use cookies in the following categories:
- Essential cookies — required for core functions like maintaining your session, securing checkout, and remembering cart contents.
- Preference cookies — help the site remember choices like language or region.
- Analytics cookies — allow us to understand site traffic and improve performance.
- Marketing cookies — used to deliver relevant ads, only when enabled and with appropriate consent.
You can manage non-essential cookies through our cookie banner or privacy preference center when you visit the site. You can also adjust your browser settings, but disabling essential cookies may prevent you from adding items to your cart, logging in, or completing checkout.
For general information about how Shopify uses cookies, see Shopify Cookie Policy. This link describes Shopify's platform-level cookie practices and does not replace disclosure of any specific apps, pixels, or third-party technologies installed on this store.
How long we keep your data and how we protect it
We retain personal information only as long as necessary to fulfill the purposes described in this policy, maintain accurate business records, resolve disputes, and meet legal obligations. We do not specify fixed retention periods for all data types because the appropriate duration depends on the nature of the information and applicable requirements.
Zorameno takes reasonable technical, administrative, and organizational measures to protect your personal information and restrict access to authorized personnel and service providers. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute safety of your data.
Your choices and privacy rights
Depending on your location and applicable law, you may have the right to access, correct, delete, or obtain a copy of your personal information, restrict certain processing, or withdraw consent. You can opt out of marketing emails at any time by using the unsubscribe link in our messages or by contacting us directly.
To make a request, email us at karen@zorameno.shop. We may need to verify your identity before fulfilling certain requests to protect your information.
International data processing
Zorameno is operated by a company based in London, United Kingdom, and serves customers in the United States and Europe. This means your personal information may be processed in locations outside your home country. We rely on our service providers, including Shopify, to handle data transfers in accordance with their own policies and applicable safeguards.
Children's privacy
Our store is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can address the matter.
Changes to this policy
We may update this Privacy Policy as our business, technology, or legal requirements change. The most current version will always be available on this page at zorameno.shop.
Contact us
If you have questions about this Privacy Policy, your personal information, or our data practices, please reach out:
Zorameno (YELLOW CORAL LTD)
8 Shepherd Market, London, England, W1J 7JY, United Kingdom
karen@zorameno.shop