Shipping & Delivery
This page explains how Zorameno processes and delivers orders, including estimated timelines and what to do if your delivery does not arrive as expected.
Where We Ship
Zorameno currently serves customers in the United States and Europe. We do not yet publish a detailed list of eligible or restricted destinations. If your country or region is not supported at checkout, the system will indicate this before payment is completed.
Order Processing & Transit Times
Every order goes through two stages before it reaches you:
- Order processing: 1–3 business days. This is the time between placing your order and handing your package to the carrier.
- Transit: 7–12 business days after your order has been dispatched.
Combining both stages, most customers can expect their order to arrive in approximately 8–15 business days from the date of purchase. These are estimates, not guarantees. Actual delivery times may vary depending on the carrier, destination, and external circumstances.
Before You Place Your Order
Please review your shipping address, name, and contact details carefully before completing checkout. An incorrect address is one of the most common causes of delivery delays or failed deliveries.
If Your Delivery Is Delayed, Lost, or Damaged
If your package has not arrived within the expected timeframe, or if it arrives damaged, please contact us with the following information:
- Your order number
- The delivery address used
- A description of the issue
- Photos of any damaged goods or packaging, if applicable
We will review your case and advise on the next steps. We do not automatically issue refunds, replacements, or reshipments upon a single report; each case is assessed individually.
Questions or Concerns
For any shipping-related inquiry, please reach out to our support team. We aim to respond within 1–2 business days.
Zorameno
by YELLOW CORAL LTD
8 Shepherd Market
London, England, W1J 7JY
United Kingdom