Terms of Service

These Terms of Service govern your use of zorameno.shop and any purchase you make through our store. By browsing the site or placing an order, you agree to the rules set out below. Please read them carefully before completing a transaction.

Who we are

Zorameno is operated by YELLOW CORAL LTD, registered in England at 8 Shepherd Market, London, W1J 7JY, United Kingdom. We sell to customers in the United States and Europe through our Shopify-powered storefront. YELLOW CORAL LTD is the seller and contracting party for all orders placed on this site. Shopify provides the underlying e-commerce platform technology but is not responsible for product fulfilment, customer service, or order disputes.

Using our website

You may use zorameno.shop for lawful purposes only. You agree not to:

  • Submit fraudulent orders or impersonate another person
  • Attempt to gain unauthorized access to any part of the site
  • Interfere with the site's security, availability, or other users' experience
  • Copy, scrape, or redistribute our product content, images, or descriptions for commercial purposes without our permission
  • Use the site for any activity that violates applicable law

None of these rules limit your right to leave an honest review, raise a complaint with a consumer protection authority, or exercise any statutory rights that cannot be waived by contract.

Products and pricing

We make reasonable efforts to display product titles, descriptions, images, colours, and specifications as accurately as possible. However, screen calibration, lighting conditions during photography, and device differences may cause minor visual variations. The product information shown on each listing page is what we offer for sale; we do not create additional product guarantees through these terms.

Prices are shown in the currency displayed on the product page. Any applicable taxes, duties, or additional fees are calculated and presented at checkout. If we identify a clear typographical or pricing error on a product listing, we may contact you before fulfilling the order to confirm or correct the price.

Placing and fulfilling an order

When you submit an order through zorameno.shop, you receive an order confirmation. This confirmation acknowledges receipt of your order. A binding contract of sale is formed when we dispatch the goods or send a shipping confirmation, unless applicable consumer law in your jurisdiction provides otherwise.

We may contact you to clarify or cancel an order if we encounter issues such as an invalid delivery address, a payment that could not be authorised, suspected fraud, or a product that has become unavailable. If we cancel an order after payment has been taken, we will refund you in full using the same payment method.

Payment

You must provide accurate billing information and a valid payment method accepted at checkout. By placing an order, you authorise us to process payment through the payment gateway configured for this store. We do not store full card numbers or security codes on our servers.

Shipping and delivery

Order processing, shipping timelines, delivery zones, and carrier selection are governed by our Shipping and Delivery policy, which is published on this site. Please review that policy for current details on dispatch times, shipping costs, and tracking information. Estimated delivery times are not guarantees, and carrier delays beyond our reasonable control do not relieve us of obligations under applicable consumer protection law.

Returns, refunds, and exchanges

Your right to return goods, request a refund, or exchange an item is governed by our Returns and Refunds policy, which is published on this site. Nothing in these Terms of Service limits or overrides any statutory consumer rights you may have under the laws of your country of residence, including the right to reject goods that do not match their description, are not fit for purpose, or are of unsatisfactory quality.

Privacy

We handle personal data in accordance with our Privacy Policy, which is published on this site. By using zorameno.shop, you consent to the data practices described there.

Website availability

We aim to keep zorameno.shop available and functioning correctly, but we do not guarantee uninterrupted access. Maintenance, technical issues, or events beyond our reasonable control may cause temporary interruptions. We are not liable for any loss arising from such interruptions to the extent permitted by applicable law.

Changes to these terms

We may update these Terms of Service to reflect changes in our services, policies, or legal requirements. The version published on this page is the current one. Changes do not retroactively affect orders already placed and confirmed under a previous version.

Questions or concerns

If you have questions about these terms, your order, or any aspect of your experience with Zorameno, please contact us at karen@zorameno.shop.